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Janet Julian Designs
Janet Julian, Owner
Phone: 760-458-0555


Payment Policies, Fees, Refunds and Terms of Agreement

Sterling Productions reserves the right to suspend a 10 day overdue account without notice.
Full payment is required before any hosting service commences, which includes renewals. Payment is due on or before your invoice due date. Billing will continue until you cancel your hosting account. You may cancel at anytime. We do not offer credits or refunds for hosting time already expended. Refunds are not provided on monthly contracts. Refunds on yearly contracts may not exceed 50% of the total sum paid from the commencement of the contract. Furthermore, refunds requested on yearly contracts are provided at the sole descretion of Sterling Productions Web Hosting. This paragraph only applies to cancellations by the client.

If cancellation is by Sterling Productions due to a violation of this agreement, there will be no refund. Sterling Productions will only allow for the refund if cancellation is not the fault of the client, as determined by Sterling Productions. All monetary transactions are in $US dollars where specified.

Furthermore, we reserve the right to completely remove a web site from its servers should non-payment exceed one (1) month. Should this happen, account information may be forwarded to our collections agency plus a $50 re-instatement fee.


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